Refund Policy

1. Free Service

QP Creator is currently offered as a free service. No payment is required to use the basic features of our platform. This refund policy applies to any paid features or premium services that may be offered in the future.

2. Premium Features

If QP Creator introduces premium features or paid services, users may be eligible for a refund within a specific period from the date of purchase, provided that:

• The refund request is made within 30 days of purchase
• The service was not properly delivered due to our fault
• The user demonstrates a technical issue preventing service use

3. Refund Request Process

To request a refund, users must contact our support team at support@qpcreator.com with:

• Your account email address
• Transaction ID or receipt number
• Detailed description of the issue
• Any supporting documentation

4. Non-Refundable Items

The following are generally non-refundable:

• Requests made after the 30-day refund period
• Refunds requested due to user error or misunderstanding
• Refunds for services explicitly marked as non-refundable
• Refunds related to third-party services or integrations

5. Processing Time

Once a refund request is approved, we will process the refund within 7-10 business days. The refund will be credited to your original payment method.

6. Contact Us

For refund inquiries or to initiate a refund request, please contact us at support@qpcreator.com.